Lee Jones at the Beechmont Ave McSwain location is not only a good salesman, but also a good person. I first met Lee when buying carpet for our basement. He was patient and helpful as I picked out the carpet. All factors considered, we got a higher quality product, thickest padding and quicker install date than the competitors. We have been extremely happy with the quality of the carpet and the experience we had at McSwain. We have since gone back and were very happy to work with Lee again. He goes above and beyond to provide a great experience and he cares…not something you always find. I highly recommend Lee.
Mrs. Firestein

Kimberly is absolutely the best at what she does!! I walked in and right away knew exactly what I wanted and needed! Kimberly won me over with he bright personality, beautiful person with amazing professional skills!

We got an excellent price on our laminate flooring and the installers were outstanding. I would highly recommend McSwain.

I just got new carpet installed in my house and it looks great! Billy Miller was very easy to work with. He was very knowledge and helped me through the entire process. Billy knew exactly the type of carpet that I would need for my new house. The carpet arrived quickly and the installers did a great job! I would definitely recommend Billy Miller and McSwain’s to any family/friends looking to get new carpet.

Great, quality carpet and installation! Very affordable pricing. Installers were helpful and professional. I will continue to use and recommend McSwain for the future! Very happy with my purchase!!!

The installer did a great job. It matches the rest of our floors perfectly. Would highly recommend McSwain in the future.

Excellent – Attention to detail and flexibility over the course of a fairly complicated installation are the two things that stand out in my mind. Prices were competitive and the final product exceeded my expectations. Well done!

McSwain installed carpet throughout our entire house recently; excellent service! No complaints. We wouldn’t hesitate to use them again!

 McSwain’s installers were awesome. The carpet and padding are great. We went with the thick padding and it is fantastic.

We contracted with McSwain not just because the bid was the lowest, but because the quality of your staff. Your salespeople were nice and professional. We were also impressed with the quality and integrity of the men who completed the work. The quality of their work is outstanding. We could not ask for a better job. They are quality craftsmen. Each person that worked on our project from sales to completion is an asset to McSwain Carpets & Floors.
The Ransdell Family

Thank you for your valuable years of flooring expertise. I felt totally comfortable having your guidance with my desire for green flooring.  You were right the floors make the house! It is a warm and welcoming home. Bless you for the work you do and for being there for me on this build a green home journey!
The Kilby Family

I wanted to express my sincere gratitude to you and your employees at McSwain Carpets & Flooring for their involvement in the restoration and ultimate beautification of our home. I want to highlight a few of the characteristics or attributes that were demonstrated by a few of your employees: meticulous, dedication, perseverance, service. We really appreciate you and your employee’s efforts.

The Rand Family

In today’s world, good service is hard to find. McSwain has exceeded my expectations from beginning to end. I have already referred my neighbor to McSwain. And the icing on the cake – McSwain called to follow up on the experience.

Mrs. Crawford , Ft. Thomas, KY

I just wanted to take a moment to tell you what a beautiful job you guys did on our new carpet. The price was great, the installers were persinable and professional, and it looks terrific! Thanks so much for your help. We will highly recommend McSwain to anyone in need of flooring.

Lynne Bertrand

Regional Sales Manager, Gen IV Technology

I would like to thank the hardwood sanding manager. He was very professional and made me feel good about the company and that I could rest assured you were going to get the job done right and to my satisfaction.

The sander on the job needs to be recognized as doing an outstanding job. He actually cared about the job he was doing.

Hardwood Refinishing

I was SUPER WOWED, NOT JUST WOWED by the installer. Customer service was great and I am happy overall.

Mr. Zumeta

McSwain went over and above. The job was completed and we love our new floor.

Mrs. Young

When it comes to flooring, McSwain is the only company I will refer.

Mrs. Tankersley

Thank you so much for the beautiful job you did on our dining room carpet. My husband and I are thrilled with the carving and appreciate the time and effort you put into it. You obviously are a master at your trade.

Mrs. Hamilton

I am very pleased with all of McSwain’s hard work and correct, skill work. I am impressed with the highly positive outcome. I will never go anywhere else and will only promote the McSwain brand.

Mr. Rhoads

McSwain always does a great job.

Mr. King

We are very delighted with our beautiful rugs. The folks in the workroom are artists. We are very appreciative that they were done right the first time – that is rare in today’s world. We will be back again.

Mrs. Aaronson

The carpet crew that installed our carpeting was outstanding. They worked two very long days at our house and we actually decided that the carpeting looks better than we had imagined. They were willing to answer questions and were committed to ensure the finished product exceeded our expectations. We would certainly recommend McSwain to our family and friends.

Mrs. Giver

I love my Karastan Loomcraft carpet. I was very impressed with the McSwain installers on the job. They were personable, professional and took the time to do the job right. They went over things with me so I was a part of the process and the result is a beautiful job and a happy customer.

Mr. Greenweller

We had several workers doing work at our house. McSwain was the only company that has been reliable and professional. I will return for business in the future.

Mrs. Blanco

We had carpet and hardwood installed by McSwain and are very happy with every aspect of the experience. It is almost rare these days to have such a professional workmanship and to have it done right the first time! And we have very high expectations.

The Coverts

The McSwain installers did an outstanding job installing new carpet in our home. They performed a superior job in representing McSwains and I want to recognize them. They impressed me from the time they arrived throughout the entire time they were here. Their work is superior and their performance nothing less than professional in all ways. Dealing with your company provided me with everything a customer desires…quality, expertise and an outstanding experience. You will receive many good comments to my friends and neighbors as a result.

Mr. Wilch

Thank you to all departments at McSwain – from sales to scheduling to installation. In a world where service has really gone downhill, I could not have been more pleased with your company.

Mr. Black