If It Stains, We Replace It – Only at McSwain Carpets & Floors
The Platinum Promise: No matter what the stain is; If it stains, we replace it. Lifetime protection against stains, soiling, static shock, and pet urine stains. McSwain has exclusive STAINMASTER® product collections, services and warranties that you can’t find anywhere else. No other retailer offers you this promise.
McSwain has won the exclusive Gold Standard Award for excellence in retailing from the World Floor Covering Association. This national award showcases our commitment to exceed customer expectations and provide an excellent level of service in every step of the flooring process.
McSwain has won STAINMASTER’s National Top Dog Award. We are the only retailer in Cincinnati, Northern Kentucky & Dayton to receive this honor. We received this designation due to the high volume of STAINMASTER carpet & cushion we have installed in tri-state homes.
McSwain celebrates our 25th Anniversary of BBB Accreditation. The Better Business Bureau rates McSwain with an A+, the highest level to be achieved.
In today’s world, good service is hard to find. McSwain has exceeded my expectations from beginning to end. I have already referred my neighbor to McSwain. And the icing on the cake – McSwain called to follow up on the experience.
—Mrs. Crawford , Ft. Thomas, KY
The carpet crew that installed our carpeting was outstanding. They worked two very long days at our house and we actually decided that the carpeting looks better than we had imagined. They were willing to answer questions and were committed to ensure the finished product exceeded our expectations. We would certainly recommend McSwain to our family and friends.
— Mrs. Giver