Cincinnati, Dayton, and Northern Kentucky’s premier flooring provider of the Quality Brands (Karastan, Shaw, Mohawk, Mannington, Armstrong) and Hardwood Sand & Refinish services. Our goal – satisfied customers. At McSwain Carpets & Floors, we place a high emphasis on customer service with the objective of assuring a hassle-free flooring installation experience. Our company’s founding principles have remained unchanged as established by Ron McSwain in 1968: provide the customer the best possible service, selection, value, and quality.
Our team at McSwain Carpets & Floors has made every effort to operate an ethical business where people want to work and shop. We believe we are a “people business,” fostering relationships with our customers, employees, vendors, and communities. The trust conveyed to McSwain through these relationships is not taken lightly. It is our goal to seek customer input and feedback to continually improve our relationship. It is our mission to develop lasting relationships each day with our customers.
For five decades, McSwain has generously given back to the communities where we are rooted, supporting local families where the needs are greatest, and local non-profits such as Habitat For Humanity.
We foster a workplace where people feel valued and all associates think of delivering superior customer experiences. We know there is always room to improve. Our leaders believe our people are our most valuable resource, our customer’s perception our most valuable measure.
Today, McSwain Carpets & Floors has grown from the preferred flooring provider of the majority of local Home Builders in the ‘70s to the Tri-State’s fashion specialty brand for floors with renowned service, the broadest selection of the finest fashions, and pricing solutions for Tri-State families. We offer a value commitment to all our customers, providing peace of mind for your flooring experience as no other flooring provider.
McSwain has earned an outstanding reputation for honesty, integrity, and trustworthiness. This reputation has been accomplished over many years based on the daily actions of our associates.
Our team is prepared to work for you today.