Care & Maintenance



CARPET CLEANINGuniq canister


In addition to frequent vacuuming, its important to clean your carpet on a regular basis. Cleaning systems will remove the oily, sticky soil that vacuums can’t take out, and will help keep your carpet looking great over time.

Cleaning systems target the soils that result from cooking vapors, air pollution, and tracked-in dirt. The particles of oily soil deposited on carpet fibers can cause gradual but significant dulling of colors. The color isn’t lost, but is hidden under the film. If this type of soil is allowed to accumulate, it begins to attract and hold the dry soil.


How to clean carpet?

  • Preventative Maintenance – walk-off mats placed at doorways prevent a majority of staining and soiling
  • Spot and Spill Removal – prompt attention to spills will prevent a stain from setting
  • Vaccuuming – vacuum high-traffic areas to prevent matting
  • Hot water Extraction or steam cleaning – every 18 months or more depending on the traffic in your home, will remove oils and particulates that accelerate soiling.



Easy, proactive steps will keep your carpet looking good over time.

  • Don’t track dirt inside
  • Use a quality carpet pad
  • Occasionally move heavy furniture
  • Protect carpet when moving furniture
  • Clean your area rugs
  • Reduce periods of direct sunlight




how to clean hardwood floors           HARDWOOD FLOOR CLEANING


Routine Hardwood Cleaning 


  • Use a soft cloth to blot spills and spots as soon as they happen. Always avoid allowing liquids to stand on your hardwood floor.
  • Sweep, dust or vacuum the floor regularly. If vacuuming, use a hard floor attachment to avoid scratching or dulling your floor’s finish
  • Clean the floor with McSwain’s PolyClean Hard Surfaces Flooring Cleaner, specially PolyCleanformulated to wipe away dirt and soil without damaging your floor’s finish. (Available for purchase at any of our 10 retail showrooms.) 






  • Don’t use oil-based, wax, polish or strong ammoniated products, which can dull your floor’s finish.
  • Don’t use steel wool, scouring powders or other abrasive cleaners, which can scratch or damage your floor’s finish.
  • Don’t wash or wet-mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination and joint-line separation, and void the warranty.
  • Don’t use any type of buffing machine.



  • Use entry mats
  • Use floor protectors



  • Maintain a normal indoor relative humidity
  • Use care with sharp objects
  • Remove shoes with spiked or damaged heels
  • Trim pets’ nails regularly
  • Rearrange your rugs and furniture periodically
  • Avoid prolonged exposure to sunlight
  • Protect the floor when moving