Why Choose McSwain
A History of Family
What began with two brothers working together more than 70 years ago has grown to become one of the largest and most trusted flooring retailers in the nation. Built on the principles of honesty, doing your best, working with family and putting customer service first, McSwain Carpets & Floors continues to set the standard by which all new floors are measured today.
Flooring for Every Style & Budget
You’ll find thousands of the latest styles in carpet, laminate, hardwood, ceramic tile and vinyl to create a look that fits your unique vision and budget beautifully. Trend-setting ideas and design innovations from all the top brand names in flooring. Or, if you prefer, our experienced professionals can restore and refinish your hardwood floors, leaving your home virtually dust-free. When you want the very best for your home at the right price, choose McSwain.
Service & Experience You Can Trust
At McSwain, an entire team of flooring specialists – with an average of 21 years of expertise – will guide you through the process every step of the way. We take time to get to know you. To clearly understand your vision. Then, we help create a floor that truly reflects your unique style and personality. In addition, we provide installation services, hardwood refinishing and work with our partners to keep your flooring meticulously maintained and under warranty. For four generations, the name McSwain and quality flooring have been synonymous.
Only the most trusted, most fashionable names in flooring secure a position on our showroom floors. Choose from a virtually unlimited palette of colors, styles, textures & materials. McSwain Carpets & Floors carries more than 60 lines of premier brands of carpet, hardwood, laminate, tile, vinyl and area rugs. Find everything from exquisite selections suitable for the most discriminating taste to the outstanding options for a more limited budget.
The Only Authorized STAINMASTER™ Flooring Center in Greater Cincinnati & Dayton
McSwain is among the top five STAINMASTER™ retailers in the country. And as one of the elite STAINMASTER™ dealers nationwide, we offer the most extensive selection of STAINMASTER™ carpet anywhere in the Tri-State – styles, colors and patterns you won’t find in any other showroom. Because our stores are exclusive STAINMASTER™ Flooring Centers, when you purchase your STAINMASTER™ Ultra Life carpet at McSwain, you receive the exclusive 25 Year “You Stain It, We’ll Replace It” warranty. This enhanced warranty covers ALL food, beverage and pet stains for 25 years. NO EXCLUSIONS! No one else can offer this warranty – not the big box or discount stores. Plus, McSwain’s certified carpet installation comes standard with a lifetime guarantee. This ensures your peace of mind for many years to come. It really does make a difference where you buy your STAINMASTER™ carpet.
Pioneering A Recycling Program
McSwain is the largest recycling source of carpet in the Tri-State – collecting more than 2 million pounds of carpet annually. As part of our “Installations With Integrity” program, we take pride in bypassing landfills and turning old carpet into usable materials. Not only are we creating more beautiful environments at home, we’re going a step beyond to have a positive impact on the planet.
Complimentary Design Assistance
Let your imagination run away! Our flooring design consultants have the training, knowledge and expertise to offer you design assistance to help with the right selection to transform your house into your dream home.
Shop At Home Service
Limited time to shop? Try our Shop@Home Service. For your convenience, McSwain will come to you. Share your vision with us and we will assist in your design by bringing product samples out to your home. We will assist with overall design, provide a complimentary pre-measure and a no-obligation estimate. All from the convenience of your own home.
Extended and deferred finance options are available on every item in the store.
Giving Back to the Community
Making a difference in the community has been a consistent goal at McSwain since the start. Today, outreach programs in Over the Rhine, a synergistic partnership with Habitat for Humanity, ongoing support for the Caring with Coats campaign and financial assistance through our Cornerstone Foundation reaffirm our commitment to prosper the communities we serve.
Customer Satisfaction – 10 Point Pledge
It’s our promise to provide you with the best possible experience imaginable. To ensure your every expectation is met. Then, exceeded. Ten simple points that put McSwain ahead of the rest. Find out here what you can expect.